How was the concept for Benefit born? Jane: We really had no idea what we wanted to do after we graduated college. I had studied marketing & finance, Jean had studied art education. New York City was an exciting place with lots of opportunity. The city lured us in. Jean: Our life was very simple then. We lived in a tiny narrow apartment together, if you put your arms straight out from you sides, you could touch both walls. We lived in a very artsy neighborhood – everyone around us was a struggling artist of some sort. Jane: Everyday we would go out on audition after audition and get turned away. We booked a few small jobs here and there, but we barely making enough money to make ends meet so we both had day jobs, we cleaned houses, we worked as sales girls… we did a little bit of everything. Jean: Our big break came 2 years later, when we booked a series of national commercials for Calgon Bath Beads. We were so excited. It was a dream come true. Jane: We packed our bags, piled up all we owned into an old station wagon, and drove out west, to California. We settled in San Francisco, and used the money that we earned from those commercials to start our own business. Jean: We had worked for so many people over the years, doing all kinds of odd jobs. It was our goal to open our own business. The two things we knew best were doing makeup, from all of those years of doing our own makeup as models (before the era of supermodels, gals did their own) and we baked a mean casserole… growing up in the Midwest, we were constantly in the kitchen cooking with mom. Jane: We flipped a coin to decide. That’s how we ended up here. It was between casseroles and cosmetics. In 1976, we opened up a tiny makeup shop called The Face Place, in the mission district of San Francisco. The business took off! In 1990, we changed the name to Benefit. Jean: The name Benefit, was created as a result of a vacation to Italy. Jane and I had 24 hours to change the name of our boutiques from The Face Place into a “brand” name…one that people would identify with. Jane: We were asked quickly to have this done if we wanted a two page placement spread in a very high end catalog. Jean: Jane was working at one boutique, I in another…Jane had just returned from Italy and commented “bene, bene, bene” “I wish something “fit” with bene…thus Benefit was born.
What is Benefit Cosmetics philosophy? Jane: Our philosophy has always been: laugher is the best cosmetic, so grin and wear it. Where do you get the inspiration for your products? Jean: Over the years, Jane and I have collected vintage pieces for inspiration… we have vintage mannequins, compacts, posters, handbags, & lots of old magazines. There is something very romantic about the past. For our packaging, we use both modern & old-fashion images & styles to create fun products that women will want to carry in their bags or display on their vanity. Benefit’s Benetint was named in Marie Claire’s 2007 “Top 25 products that changed our lives” list. Why is this blusher so revolutionary? Jane: We actually created Benetint over 30 years ago for an exotic dancer who requested something to make her nipples look pretty & pink. Today, Benetint is best known as the original rose-colored cheek & lip tint. But it does still get some “play” in other places. Jean: Benetint is a true classic. It continues to be one of our top sellers, 30 years later. And not just here in the US, but across the world, from Korea to Spain to Australia, gals love it. We like to call it… “The sexiest flush you can get from a bottle.” Which benefit product will get my lashes long and full?
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Many of your products have names like: Boo Boo Zap, Dr Feelgood, and Badgal Lash Mascara. How do you come up with these funny and creative names? Jane: At one meeting several years ago, we were all sitting around the table trying out a vitamin C face balm. It was like a pomade for your face…with a fabulous finish. It made the skin feel velvety soft and smooth and was chocked full of vitamins. Some one blurted out, “Whoa, baby, does this feel good!” That’s it…I said, Feelgood. It says what it does. Jean then asked, “Remember Dr. Feelgood?” And thus, Dr. Feelgood, was born. We loved the idea of adding romance to this product, so we went through the whole range of doctor, stethoscope, nurse, and ended up with an image of a Doctor making a house call to visit his patient on the front. Instead of kissing his patient’s boo boo, he’s kissing her! What is new this year at Benefit? Jane: It took us 2 years to develop the formula and bottle for Miss Popularity. It’s housed in a custom designed barrel that dispenses just the right amount of finely spun white shimmer powder onto the brush so you can control the highlight and place it just where you need it. What advice can you give for achieving the no-makeup makeup look? Jane: Start with a great concealer. Just put it where you need it. Don’t use it all over. Dust a neutral toned shadow on your lids, and use a no-shimmer bronzer to give your skin a healthy look. I love Hoola. Use a lip & cheek tint to add a natural flush to your complexion. What is it like to run a business together as sisters? Jane: It’s been an incredible adventure and we feel really lucky to have had each other through it all. What is your number one beauty secret? Jane: Use your fingers to apply your makeup whenever possible. They are your best tools. What was your most enjoyable element in the creation of Benefit? Jean: There is nothing like walking into a bathroom and seeing a gal pull out a Benefit product from her purse. It is such a feeling of honor and pride. We never set out to build a big makeup brand. We just wanted to sell makeup in our little shop and make women feel good. We had no idea it would become what it is today. What other passions do you have besides running your own makeup line? Jean: My daughters are my greatest passion. We have a great time together. Sometimes we’ll take a relaxing weekend getaway together or we’ll do an afternoon at the spa. Just hanging out and catching up is my favorite. It was a pleasure to interview the fun and funky Ford sisters check out some of their great products at www.benefitcosmetics.com |
Comment by Monique Lee on 19 October 2008:
Hi!!!
What an inspiring story!!
I always LOVE makeup!!!, I have 28 years old and studied Advertising, I always had a confusion on what I want to do with my life and I just realized that what I want is my own makeup line!
How do I start? How do you make it happen?What’s the process?
Thank you for your time 🙂 I would really truly appreciate your response 🙂
Monique 🙂
Comment by Brandy on 5 November 2008:
I am 28 years old as well. I have studied Psychology and I am seriously looking into starting my own makeup line, but I don’t know where to get started. I have alot of great ideas, but I don’t know how to put them in action.
Brandy
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